Return & Refund Policy

At QueShow, we offer a curated selection of limited and often one-of-a-kind pieces. We accept returns for a refund under the following conditions:

Return Eligibility

- Items must be returned within 14 days of delivery or in-store purchase
- Items must be unused, unworn, and in original condition
- All original tags and packaging must be intact
- Proof of purchase is required

All returns are subject to inspection and approval upon receipt.

Refunds

- Approved returns will be refunded to the original payment method
- Original shipping fees are non-refundable
- Return shipping costs are the responsibility of the customer

Please allow 5–10 business days for refunds to be processed after approval.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at info@queshow.com. Include your order number and photos of the item and packaging.

In-Store Purchases

In-store purchases follow the same return policy and are eligible for refund within 14 days, subject to the conditions above.

QueShow reserves the right to refuse returns that do not meet the above conditions.

Privacy Policy

QueShow respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information:

- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party providers)
- Website usage data (cookies and analytics)

How We Use Your Information

We use your information to:

- Process and fulfill orders
- Communicate with you regarding purchases
- Provide customer support
- Improve our website and services
- Send marketing communications (only if you opt in)

Sharing Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary to
operate our business, including payment processors, shipping providers, and analytics services.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information.
However, no method of transmission over the internet is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience and analyze website traffic.
You can disable cookies through your browser settings.

Your Rights

You have the right to access, correct, or delete your personal information, and to withdraw
consent for marketing communications at any time. To make a request, contact us at info@queshow.com.

Changes to This Policy

QueShow reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.