Cream Matcha Top
At Queshow, customer satisfaction is important to us, and we aim to make our return process as clear and straightforward as possible. Please review the terms below before requesting a return.
Return Eligibility
Items may be returned within 14 days of the purchase date. To be eligible, items must be unused, unworn, and returned in their original condition and packaging, with all tags attached.
Final Sale Items
All items purchased on sale or with a discount are considered final sale and are not eligible for return or exchange.
International Orders
All orders shipped outside of Canada are considered final sale and are not eligible for return.
Return Shipping
Eligible returns are processed free of charge, with no return shipping costs to the customer.
How to Request a Return
To initiate a return, please log into your account and open the relevant order. From there, select "Request a Return," choose the item(s) you'd like to return, and submit your request along with a reason. Once submitted, our team will review your request and follow up with next steps, including return instructions.
If you're unable to access your account or have any questions regarding this policy or a specific order, we welcome you to reach out to us directly.
At Queshow, customer satisfaction is important to us, and we aim to make our return process as clear and straightforward as possible. Please review the terms below before requesting a return.
Return Eligibility
Items may be returned within 14 days of the purchase date. To be eligible, items must be unused, unworn, and returned in their original condition and packaging, with all tags attached.
Final Sale Items
All items purchased on sale or with a discount are considered final sale and are not eligible for return or exchange.
International Orders
All orders shipped outside of Canada are considered final sale and are not eligible for return.
Return Shipping
Eligible returns are processed free of charge, with no return shipping costs to the customer.
How to Request a Return
To initiate a return, please log into your account and open the relevant order. From there, select "Request a Return," choose the item(s) you'd like to return, and submit your request along with a reason. Once submitted, our team will review your request and follow up with next steps, including return instructions.
If you're unable to access your account or have any questions regarding this policy or a specific order, we welcome you to reach out to us directly.